Darrin and Freddy
On Sunday, 15 Sep Darrin was phenomenal at quickly addressing the flooding in my apartment. He checked the ac unit, water ... heater, and found that it was a clogged condenser hose. I was worried I was going to have a flood like last year where it flooded 2 rooms into the bathroom and also the closet as well... but with his swift work, reassurance, it was a simple fix. Then the next morning, Freddy checked on to make sure there was no leaks from either the water heater, condensor, and ac unit. Then today Freddy came by and went well above and beyond taking apart the fridge fan and motor and repaired it, changed out the thermostat and also vacuumed out underneath and back panels to ensure the refrigerator ran properly. He also didn't have to, but replaced bulbs throughout the apartment that needed replacing. We have such a great maintenance team. I love Darrin and Freddy so much! Such wonderful hardworking friendly guys! Read More about Darrin and FreddyBy: Tiffanie Kettner Verified Resident
Rent is 1,400 average pay in Abilene is still 10 hr
You can legitimately rent an apartment in downtown Fort Worth for around the same price and have a job that pays five times ... with anything and Abeling pays the only reason to rent there is if you have no other place to go Read More about Rent is 1,400 average pay in Abilene is still 10 hrBy: Nonya Verified Resident
Best place ever
After a long wait, in other places, i came up here, this place has given me the full satisfaction, happiness and peace. The ... management team and staffs are really awesome. Whenever we go, talk about the issues, they solve it as soon as possible, they listen and take care of. I recommend people take the apartment here. Thank you Read More about Best place everBy: Raj Verified Resident
Review
Decent place to live. However, why do I have a balance? I autopay. There should never be a balanceBy: Anonymous Verified Resident
Keep Looking!!!
The rent is NEVER what you are told it will be. The only place you can park consistently is in the road to the north of the ... apartment complex. Expect multiple charges for the same service 2-3 water charges, fees to charge you for water, and facility use fees, for who know what? No one is is the office, maybe one time, someone actually answered my phone call, and then they were snotty. You can get much better service and an equal place to rent $300-$400 less per month than this place. I am choosing to drive 2 hours a day to commute rather than stay in this overpriced, underkept place. Read More about Keep Looking!!!By: Troy Parton Verified Resident
respectful, efficient maintenance crew
just want to shout out and give thanks for our awesome maintenance crew. darren and michael helped w/ fixing some problems ... in my kitchen today. they were respectful in demeanor and their service was efficient and informative. jermaine, who was not present today, always does a great job as well. pls take care of our maintenance crew...they are important in ensuring we have a quality living experience at RHP. thank you all so much for all that you do...so much of which we as residents are not aware of :). Read More about respectful, efficient maintenance crewBy: Nika Nakia Verified Resident
False Advertising
Recently relocated across two countries to get to Abilene. Concerned that the advertised amenities are not the same as those ... actually available on site. We chose Residence at Heritage for the advertised pool and business center. Even though the website described the business center and even provided pictures as to what it's appearance looks like, I was informed a few days prior to moving that there is not a business center on site. Very disappointing, as we were anticipating using the space to divide up the children for their schooling. I was informed from Janet that they could provide us back our deposit and we could find an alternate location to live, but days before moving with no other options is not a adequate compensation for false advertising. Now only a few days into residency, we have been told that the pool closes for the season at the end of September. Now September 12th, we found chains around the gate last night when going to the pool with the kids for a swim. I am not sure if the chains are for another reason, but if that is related to seasonal closure, I am extremely disappointed. We had understood our rent covered access to a business center and pool, while indeed neither are available. Otherwise, the location is great and neighbors are amazing! Thank you for taking the time to hear my concerns. If rectification could be made in allowing the pool to be accessible for longer, it would be greatly appreciated. Kind regards, Angie Read More about False AdvertisingBy: Angela McEwen Verified Resident
You might find yourself in a situation like ours….
It saddens me to write this, but I am relegated to publicly post; as we have gotten zero response from Residence management… ... Firstly, I would like to preface my comments by saying we are not complainer’s or difficult people to get a long with, on the contrary, we have always taken the position of live and let live, but extreme lack of sleep has a way of turning even the most passive person into a ranting lunatic so buckle your seat belts… We moved in about a year ago. We are building a house and RV life was not quite as fun as we imagined. The first thing we noticed about our apartment was that it has flooded…a lot! TWICE MORE since we moved in. Baseboard warped, sheet rock bubbled, door frames crooked, doors won’t stay open, & most importantly the ceiling/upstairs floor creaks with every fart or giggle from swollen planks of wood from our single upstairs neighbor. Fast forward 3 months, & now our single upstairs neighbor has moved out & been replaced by some very nice, but very rambunctious, nocturnal kids. 6 of them to be exact. I would say 7 people live above us but we very rarely see the mom, & with all the rough housing, screaming, fighting and jumping we can only assume that the poor 12 yo. girl is trying to keep her younger siblings in check. The once creaking of the water soaked ceiling has now turned into thunderous booms & jolting thuds that go on from early morning till well….early morning. We get very little sleep and zero peace & quiet on the days we stay at the apartment. We have basically been forced back into the RV 4 days out of the week to try & catchup on exhaustion from being there 3 days due to proximity to work. We really don’t blame the family above us. I’m sure the mom is just trying to make ends meet & the kids are just being kids. The real culprit is WHO let a family of 7 move into a second floor apartment above a family of 4 & has done absolutely NOTHING about our pleas for help in resolving. OH AND OUR CAR WAS STOLEN HERE Read More about You might find yourself in a situation like ours….By: Jeff Buchanan Verified Resident
Review
I’ve loved living here. The people really care and this place takes care of its patrons.By: Anonymous Verified Resident
Love
BdndjxbsnzbxbxncbdBy: Michael Patton
Best Apartments in Abilene
I have lived here for two years and let me tell you this place is great! The pool alone makes it awesome. Great staff and ... they have always been polite and respectful. I've never had any problems other than the dishwasher backing up and the ice maker not working. They were a simple fix for the maintenance guys. Also there basically sound proof. I have been shredding my guitar all the time and even worked my heavy bag over. No complaints from the neighbors. Walmart is next door so its perfect. If I ever move back to Abilene I will come back here. Read More about Best Apartments in AbileneBy: Bailey Hord Verified Resident
Excellent Maitenence
A few weeks after moving in several things had broken. Maintenance came very soon after filling out a work order and had ... both issues fixed within ten minutes. Both issues are completely resolved! I am grateful to have such quick maintenance. Read More about Excellent MaitenenceBy: Nicholas Chapman Verified Resident
Awesome place to call home.
I lived there for 4 years. Definitely recommend Residence at Heritage Park.By: Robert Tucker Verified Resident
I'd recommend living here
I really enjoy living here, it is by far the nicest apartment complex I've lived in.By: Basilia Hester Verified Resident
Nice Apartment
A Very Nice apartment complex. We like the place.By: Anonymous
Best apartments in abilene
Extremely nice to live in. I haven’t had any problems besides finding a parking spot.By: Hali Arseneau Verified Resident
Source: ExcelQuiet and Well Maintained Complex
Very quiet neighborhood. Residents are considerate of others. Staff are friendly and helpful.By: Gaye Hay Verified Resident
Source: ExcelIt isnt worth the amount of rent I pay for this place
Low quality of buiding materials. We can hear neighbors all too wells walking steps, dog barks... . The maintenance guy ... is rude the parking lot is horrible especially at night unless you pay extra for the covered parking. Overall, just an average apt compares to other places in town. It would be better if you have assigned parking for the residents Read More about It isnt worth the amount of rent I pay for this placeBy: Kayla Nguyen Verified Resident
Source: ExcelLovely Apartments, Thin Walls
I love living here I feel like I am at home here. There's not the best parking depending on the time of day. Many times ... I come home and have to park at another building. I can hear my upstairs neighbors yelling and running, struggles of having what I assume are kids above you. I wish there was a dog park so my pup could socialize more but I really like this place Big, good rate, and plenty of storage, which I love Read More about Lovely Apartments, Thin WallsBy: Sarah Belew Verified Resident
Source: ExcelVery well built and maintained
It's a good community, very quiet and quick maintenance.By: Jennifer Samuel Verified Resident
Source: ExcelRespectful neighbors, clean grounds
Conveniently located for the commuting person outside city limits noise is minimal walls are a bit thin maintenance ... order to replace a cracked window from a previous renter upon move in... not yet repaired, but minor issues taken care of quickly. We need an community space to host events on the property. Office staff is helpful and pleasant to work with. Read More about Respectful neighbors, clean groundsBy: Matthew Brownwell Verified Resident
Source: ExcelIts not only a home but a blessing.
Its a nice area, the whole place really completes your idea of an apartment. Wonderful place.By: Louis Sanchez Verified Resident
Source: ExcelBusy Apartment Complex
My neighbors are nice, and it good for my first real apartment. I wish there was more parking though.By: Benjamin Gutierrez Verified Resident
Source: ExcelHerirage
This place is amazing. They maintain it very well. They do events throughout the year to promote everyone getting to know ... each other and do special things for the children that live here. I don't have any of my own, but I appreciate what they do for the youngsters. Read More about HerirageBy: Rosa Rios Verified Resident
Source: ExcelThe best maintenance crew and staff hands down
I have lived here for three years and it has been a wonderful experience. I am used to traveling with the military and moving ... around a lot, but I have to say this has been one of the better living areas I have been apart of. Great staff, the maintenance crew responsive and dedicated. Only drawback I would say, and is not a constant, but you can hear above neighbors all too well when their pets or kids are running around and playing. Read More about The best maintenance crew and staff hands downBy: Marcus Jackson Verified Resident
Source: ExcelFeels like Home
I feel comfortable in my apartment and am confident that any questions or concerns I have will be met in a timely manner.By: Morgan Tyree Verified Resident
Source: ExcelDecent apartment
Better than most apartments in Abilene, good location.By: Anisha Paul Verified Resident
Source: ExcelAwesome
The staff are very friendly and helpful Nice and quiet community.By: Nina Grace Rodriguez Verified Resident
Source: ExcelLOVED THIS PLACE
My roommate and I absolutely loved staying here. We were both graduate students at ACU, and we found that if you treated ... the manager and her staff that worked here with respect, they would would treat you with the same respect. Janet and her staff are very accommodating and are always willing to answer any questions that you may have. The maintenance staff here should also be given 5 stars as well. Whenever a maintenance request was put in, the maintenance staff would respond within less than 24 hours max . The apartments are very spacious and comfortable. The facility even offers special occasions where you can come into the main office and get food candy It honestly was a great experience living here. I highly recommend this. Read More about LOVED THIS PLACEBy: Samantha Hall Verified Resident
Source: ExcelAwesome apartment to live
I really enjoy living here It's quiet and convenient to ACU campus. I've only had one issue with the refrigerator, and maintenance ... fixed it quickly. The overall sense of community feels safe and is nice to go for a walk with my dogs on a daily basis. My apartment is nice and spacious, and while rent is a little higher, it's worth it Honestly, I looked all around Abilene for an apartment and was disappointed every time I checked one out. Residence at heritage park will not disappoint Read More about Awesome apartment to liveBy: Sonya Fannin Verified Resident
Source: ExcelComfortable, reliable, friendly
It's a great location with great amenities and a quiet community. I would only change maybe 1 or 2 small things about the ... entire experience here and that says a lot about an apartment complex Read More about Comfortable, reliable, friendlyBy: Grace Mcginnis Verified Resident
Source: ExcelOne of the better apartments in town.
It's mostly quiet, the staff is courteous, and the apartments themselves are nice. The rent is higher than other places in ... town, but you get what you pay for. The parking situation is like playing the hunger games, but if you can get over that it's probably one of the better places in Abilene to live. Read More about One of the better apartments in town.By: Logan Lafoon Verified Resident
Source: ExcelWonderful apartments
This is a great place to live for someone who wants quiet living with a community feel. The staff are always willing to help ... and maintenance fixes problems within a day. The only thing is i wish there was better covered parking available. Overall a great place to live Read More about Wonderful apartmentsBy: Courtney Mccarthy Verified Resident
Source: ExcelVery nice
It's like living in a class B apartment.By: Ben Welch Verified Resident
Source: Excelgreat property although we can hear upstairs neighbors a lot
Overall great property although we can hear upstairs neighbors a lot. Beautiful apartments inside and out though Also maintenance ... is very helpful and timely Read More about great property although we can hear upstairs neighbors a lotBy: Carrie Autry Verified Resident
Source: ExcelConvenient location
The walls are really thin, so if you have neighbors that like watching tv or like to talk, you will hear it. There is a serious ... wasp and moth issue here. The rent is fairly high for what you get, but that's not too big of a deal. Maintenance is fairly prompt, but so far they don't do a thorough job of addressing issues. Office staff is friendly, but depending on who is there, the person may be limited on helping you with issues. Parking is practically non-existent after about 7-8pm. The only way to somewhat mitigate the parking issue, is to buy covered parking, which is 30 month. I feel 15-20 would have been fair. The only redeeming quality of these apartments is the location. Under different circumstances, I would have just rented a house duplex. Read More about Convenient locationBy: Razi Choudhry Verified Resident
Source: ExcelI like the property very well.
I would tell them that I really like living here. The apartments have a good layout the maintenance guys are excellent about ... working quickly on requests. The office staff are professional and accommodating. I can easily hear my upstairs neighbors walking around, and I can occasionally hear my next door neighbors talking through my bedroom wall. Otherwise, noise is good. Parking can be hard for guests, but that might also be the location that I am at in the complex. Read More about I like the property very well.By: Amanda Allen Verified Resident
Source: ExcelGood apartments, terrible parking
If you have a job that gets off past 6, you will never get a parking spot anywhere near your apartment.By: Jonathan Shaw Verified Resident
Source: Excelgreat place to live
highly recommended.By: Airene Mellomida Verified Resident
Source: ExcelI have a nice experience there
Nice place to live, very comfortable apartments, friendly staff and best in townBy: Jose Medina Verified Resident
Source: ExcelNot satisfied
Maintenance is never quick and the office staff doesn't do what they say they willBy: Jeremy Brown Verified Resident
Source: ExcelNeed to paint the outside of apartments
Good place to live but need a security gate so other people don't come to use the pool and the basketball courtBy: Eric Rios Verified Resident
Great place to live
Its easy and nice and the property is well kept and they are willing to help when needed.By: Haleigh Ratts Verified Resident
Source: ExcelBeautiful, expensive and sounds travels through walls
The grounds are beautiful, the staff professional and the maintenance team fixes problems. The apartments are expensive relative ... to their size, but the price point is designed to excluded a certain type of resident. As such the grounds are relatively safe, well manicured and free from excess drama. The walls and ceiling are thin so resting during odd shifts is challenging. I can hear the conversations of my upstairs neighbors rather easily and know exactly what room they are in at all times. Honestly if the apartment was better sound proofed, the price point wouldn't be as much of an issue. Read More about Beautiful, expensive and sounds travels through wallsBy: Angel Rodriguez Verified Resident
Source: ExcelIts good and Im satisfied
Im safe on this apartmentBy: Leonora Eyas Verified Resident
family-friendly, exclusive and quiet neighborhood
feels safe and comfortable to live in...By: Mona Jerissa Cruz Verified Resident
Could use some work, but newer and nicer
I would tell them I've enjoyed living here so far. I have a few problems, but I believe they're not problems Weidner can't ... overcome. My 1 complaint comes because of this month's rent payment. I had never been late before, but because of a change in my pay schedule, I was going to be a few days late. Literally on November 4th, before I could even place a call to the front desk, I came out of my apartment to find a notice to vacate. When I called the front desk, they told me that the letter is a formality that goes out to all residents who are late. I was shocked. These apartments are considerably more expensive than all the other apartments in that area. If you have a good resident that always pays rent on time, it's insulting, I think to be threatened with an eviction notice the first day you're late. Or any day after that, unless a phone call was made to you first. I scheduled a day to pay, of course including late fees, but was very put off by the notice. I think it's in very poor taste. Second, I have always had issues paying online. I prefer to pay with a cashier's check or money order. I get that it's inevitable. Everyone will eventually be obligated to pay online. My experience with that has been terrible. I still have a 49 fee that I refuse to pay and will not pay because over labor day holiday, when the office was closed for the long weekend and I paid using e-check, the payment showed that it went through. I know because I kept calling after the holiday and was told that yes, the payment went through. However, my bank account showed that no drafts were made. Finally, it turns out the e-check didn't work, so I was charged that fee. Upon inspection, everything was correct on the e-ckeck and the was in the account. I have proof of that in my bank account statements, regarding dates, etc.. Another issue was the money transfer through money gram. I've literally spent two hours in the past, going through moneygram to pay. Read More about Could use some work, but newer and nicerBy: Amanda Walker Verified Resident
nice property, but noisy
I enjoy living here. It's nice, but I can hear my neighbors or kids running around all day long.By: Lindsey Garcia Verified Resident
FEE FOR PAYING RENT ONLINE
You are forced to pay your rent online and there is a huge fee for doing so. When we moved in the apartment it was summer ... and plenty of parking and the complex was quite. The fact that they said the complex was very quite is what made it so attractive. It is now filled with college students and loud music all hours of the night and no parking. Other than that it is a nice complex. Read More about FEE FOR PAYING RENT ONLINEBy: Jodie Brewster Verified Resident
It's a nice place to live
It's cool better than anything else you will find in Abilene.By: Deniek Mitchell Verified Resident
Overall Rating
4.5/5Ratings By Category
- Monday: 9:30 AM to - 5:30 PM
- Tuesday: 9:30 AM to - 5:30 PM
- Wednesday: 9:30 AM to - 5:30 PM
- Thursday: 9:30 AM to - 5:30 PM
- Friday: 9:30 AM to - 5:30 PM
- Saturday: Closed
- Sunday: Closed
-
Starting At $ 1165
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Starting At $ 1149
The Reserve at AbileneOpens in new tab
3649 Cedar Run Road
Abilene, TX 796067.43 miles away | 1 - 3 beds